The whole nursing home, on one record.
A proposed cloud-based Nursing Home Management & Healthcare CRM platform for Life Line Nursing Home, Math Chandipur, Purba Medinipur, West Bengal. It digitally manages the complete patient lifecycle — from OPD and registration through treatment, investigation, billing and discharge, to follow-up and lifelong medical records.
- Ayushman PM-JAY ready
- ABDM / ABHA ready
- Cloud-native
- Role-based access
- Full audit trail
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Proposal sections
Every one is represented on this site.
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Functional modules
Each with its complete feature list.
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Individual features
Nothing summarised away.
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Delivery phases
Core HMIS first, government last.
One platform, reached from wherever the work happens
Reception, the ward, the pharmacy counter and the owner’s phone all read and write the same record — through secured APIs, never straight into the database.
Web management portal
Browser-based, no installation, works on desktop, laptop and tablet.
Android application
Native app access for staff working away from a desk.
Doctor mobile app
Rounds, prescriptions and discharge, completed from the phone.
Nursing / staff interface
A nursing station built around the shift, not around forms.
Pharmacy & laboratory
Dedicated interfaces for dispensing and diagnostics.
Management dashboard
Live occupancy, revenue and claim position for the owners.
Cloud central database
One record of truth, not a file on one computer.
Secure document storage
Encrypted storage for reports and medical documents.
Every activity linked to one patient and one case ID
The system follows the complete lifecycle. Nothing is a standalone register — each step writes to the same admission record, which is what makes automatic billing and the discharge summary possible.
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Registration
UHID created or matched
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OPD
Token and queue
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Doctor consultation
Vitals, diagnosis, notes
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Admission
Case ID opened
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Bed allocation
Ward, room, bed
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Treatment
Orders and procedures
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Nursing care
Rounds, vitals, medication
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Investigation
Lab and imaging
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Pharmacy
Issue posted to the bill
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Billing
Assembled automatically
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Insurance / Ayushman
Pre-auth and claim
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Discharge
Clearance chain
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Discharge summary
Generated as PDF
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Follow-up
Scheduled and reminded
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Medical record
Filed to the lifelong EMR
Swipe to follow the full journey →
All 38 modules, named up front
Nothing here is a placeholder. Each module opens on the modules page with its complete feature list — all 566 individual features carried over from the proposal.
One chronological story per patient
A longitudinal medical record, plus a single timeline that shows a stay in order. A doctor picking up a case at 3 a.m. reads the whole history without opening five registers.
- Registration
- OPD
- Admission
- Diagnosis
- Doctor notes
- Nursing notes
- Vitals
- Prescriptions
- Lab reports
- Imaging
- Surgery
- Billing
- Ayushman
- Discharge summary
Patient timeline
Admission #A-229110:15 AM
Registration
UHID matched — existing patient
10:35 AM
Doctor consultation
Dr. S. Maity · General Medicine
11:00 AM
Investigation ordered
CBC, RBS, chest X-ray
11:30 AM
Admission
Payment category: Ayushman
12:00 PM
Bed allocated
Male ward · Bed 12
01:15 PM
Medicine issued
Posted to patient account
03:00 PM
Lab report
Verified by doctor
05:00 PM
Progress note
Nursing vitals attached
Day 3
Discharge
Summary generated as PDF
Doctor app
Dr. S. Maity
General Medicine · 14 admitted
Sk. Rahim, 54 M
Bed 12 · Ayushman
Pre-auth approved
A. Bera, 31 F
Bed 07 · Self-pay
Lab report ready
M. Das, 62 M
Bed 03 · Insurance
Discharge requested
Prepare discharge summary
A doctor can discharge a patient from the ward corridor
The Android app is not a viewer. A doctor opens the patient, writes the final diagnosis, treatment summary, medicines and follow-up, signs digitally — and the server starts the discharge clearance chain.
The bill assembles itself from work already recorded
Charges are generated from the activity the system has already captured, rather than re-entered at the counter at discharge. That is where manual billing errors and revenue leakage come from.
Final bill · Admission #A-2291
Auto-generated- Bed & room charges (3 days)
- ₹4,500
- Doctor & nursing charges
- ₹3,200
- Investigations (lab + imaging)
- ₹2,850
- Pharmacy & consumables
- ₹5,140
- Procedure charges
- ₹6,000
- Less: advance received
- − ₹10,000
- Balance due
- ₹11,690
Illustrative figures — the actual charge heads and rates are configured to Life Line’s own tariff.
What the owners see when they open the app
Occupancy, revenue, outstanding, claim position and the tasks nobody has picked up yet — live, without asking anyone to compile it.
Management dashboard
Today's OPD
128
+12%
Today's admissions
14
+3
Current inpatients
46
stable
Available beds
14
76% full
Today's discharge
11
+2
Emergency cases
6
today
Revenue today
₹2.48 L
+18%
Outstanding
₹1.12 L
9 bills
Pharmacy sales
₹64,200
+7%
Laboratory revenue
₹31,850
+4%
Ayushman cases
9
active
Pending pre-auth
3
needs action
Department-wise performance
Bed occupancy
14 available · 2 reserved
Alerts & tasks
5 open-
Critical report
Bed 12 — potassium 6.8 mmol/L, doctor notified
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Pre-auth query
PM-JAY case AB-2291 — document requested
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Medicine expiry
4 batches expiring within 30 days
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Pending discharge
Bed 07 — billing clearance pending
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Follow-up due
18 patients due for follow-up this week
Ayushman is a workflow, not a billing category
PM-JAY has its own transaction lifecycle — beneficiary verification, package selection, pre-authorization, treatment tracking, discharge and claim settlement. Treating it as a payment tag is exactly how claims get rejected. It gets a dedicated module, alongside TPA insurance and ABHA/ABDM readiness.
See the PM-JAY & ABDM workflowPM-JAY case lifecycle
- 1 Beneficiary
- 2 Verification
- 3 Package
- 4 Pre-auth
- 5 Approval
- 6 Treatment
- 7 Discharge
- 8 Claim
- 9 Settlement
Built in four phases, useful from the first one
Phase 1 alone runs the nursing home end to end. Later phases add diagnostics, government integrations and analytics without rebuilding what is already live.
Phase 1
Core HMIS
The spine of the system — everything a patient touches from arrival to discharge.
9 modules
Phase 2
Clinical & Operations
Diagnostics, dispensing and stock join the same record. The mobile apps arrive.
8 modules
Phase 3
Government & Insurance
PM-JAY, TPA claims and ABDM interoperability, subject to empanelment and credentials.
6 modules
Phase 4
Advanced Management
Analytics, the patient portal and the reporting the owners actually run the business on.
7 modules
Build a platform, not a billing application
We recommend a modular, cloud-native nursing home management platform. Designing the architecture for this scope from the start is what lets Life Line run a largely paperless workflow — and still add departments, services, integrations and automation later without starting again.